Patient Safety and Medication Error Prevention for Pharmacy:

Do you need to understand and increase safety in your pharmacy?

In this course, you will examine the role of human and environmental factors in error, pharmacy culture and error responses, improving communication and teamwork, transitions in care and workflow processes. By introducing you to a different way of viewing errors than perhaps you currently have, you will think beyond human fault and look at system processes that contribute to error. 

The course was produced with the Oregon Patient Safety Commission and the Oregon State College of Pharmacy for pharmacists, pharmacy technicians and others working in pharmacy.

Accreditation Council for Pharmacy Education Information:

This program has been planned and implemented in accordance with the policies of the Accreditation Council for Pharmacy Education through the sponsorship of OSU College of Pharmacy. The OSU College of Pharmacy is approved by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. Upon completion of this activity, participants will receive a Statement of Completion, and a Statement of Credit shall be uploaded to CPE Monitor. Completion requires 1) Registration for the course 2) Completion of all modules 3) Passing a final exam with 80% or higher and 4) Completion of the program evaluation.

At the completion of this activity, pharmacists will be able to:
1) Apply human factors principles to error in pharmacy practice
2) Explain the development of the patient safety program for pharmacy
3) Implement interprofessional communication strategies to reduce risks and improve patient safety
4) Effectively manage situations in which an error has occurred
5) Evaluate organizational strategies that can be used to improve patient safety during transitions of care
6) Evaluate work flow processes to identify and avoid preventable risk in pharmacy practice
7) Manage the workplace environment in a manner that minimizes risk of error
8) Identify where to nationally report errors or near misses
9) Delineate the steps for investigating an error

At the completion of this activity, pharmacy technicians will be able to:
1) Apply human factors principles to error in pharmacy practice
2) Explain the technician's role in the development of the patient safety program for pharmacy
3) Identify interprofessional communication strategies to reduce risks and improve patient safety
4) Assist the pharmacist to effectively manage situations in which an error has occurred
5) Evaluate organizational strategies, identifying areas where technicians can be used to improve patient safety during transitions of care
6) Evaluate work flow processes to identify and avoid preventable risk in pharmacy practice
7) Identify areas in the workplace environment where risk of error can be minimized
8) Identify where to nationally report errors or near misses
9) Delineate the steps for investigating an error

UAN: 0036-0000-22-075-H05-P/T
Target Audience: Pharmacists and Pharmacy Technicians
Activity Type: Application
Activity Release Date: 6/26/2022
Activity Expiration Date: 6/26/2025
Faculty/Contributors:
Dan Rackham, PharmD, Chief Pharmacy Officer, Samaritan Health Services - selected for his expertise with transitions of care
Lorinda Anderson, PharmD, Clinical Assistant Professor, OSU College of Pharmacy - selected for her epertise with transitions of care
Roberto Linares, RPh, Senior Instructor, OSU College of Pharmacy - selected for his expertise in community pharmacy practice and patient safety
Shannon Starwalt, PharmD, Director of Experiential Education & Student Outreach, OSU College of Pharmacy - selected for her expertise in pharmacy practice
Ann Zweber, RPh, Emeritus Faculty, OSU College of Pharmacy - selected for her publications in patient safety and community pharmacy practice
Maureen Ober, PharmD - selected for her experience in pharmacy patient safety implementation at OHSU
Leslie Ray, PhD, RN - selected for her extensive work as a Patient Safety Consultant with Oregon Patient Safety Commission
Disclosures: None of the faculty, designers, or reviewers for this course have any relationships with ineligible companies to disclose.

*Please note: as of 6/26/2022, this course provides 5 credit hours (0.5 CEUs) of accredited continuing pharmacy education.